Privacy Policy
Last updated: June 23, 2026
This Privacy Policy explains how Ervex / Formula Care collects, uses, stores, and protects personal data from people who access detox.ervex.app and use the quiz, offer, and digital services related to the Cortisol Detox Diet Plan.
1. Data we may collect
We may collect information provided directly by the user during the quiz or purchase process, including name, email address, age, gender, weight, height, weight goal, activity level, food preferences, dietary restrictions, and answers related to health habits and lifestyle.
We may also collect technical and browsing data, such as IP address, device, browser, visited pages, quiz events, traffic source, cookie identifiers, and ad interaction data.
2. How we use data
- To personalize the quiz result and the offer shown to the user.
- To process purchases, payments, and digital delivery of the purchased plan.
- To send communications related to the product, support, and updates.
- To improve the website, measure performance, analyze conversions, and prevent fraud.
- To comply with legal, regulatory, and security obligations.
3. Cookies, pixels, and measurement
We use technologies such as cookies, Meta Pixel, Google Analytics, Microsoft Clarity, UTMify, and similar tools to measure visits, quiz events, leads, plan selections, and checkout starts. These technologies help us understand campaign performance, improve the user experience, and optimize commercial communication.
The user may configure their browser to block cookies, although some website features may be affected.
4. Data sharing
We may share strictly necessary data with technology, hosting, analytics, advertising, checkout, payment processing, support, and legal compliance providers. We do not sell personal contact data to third parties.
5. Health and wellness data
Quiz answers are used to personalize educational and commercial content. The service does not replace medical consultation, diagnosis, or professional treatment. In case of medical conditions, pregnancy, medication use, or health concerns, the user should consult a qualified professional.
6. Security and retention
We adopt reasonable measures to protect information against unauthorized access, loss, misuse, or disclosure. Data is kept for as long as necessary to fulfill the purposes described, comply with legal obligations, prevent fraud, and defend rights.
7. User rights
Depending on the applicable country, the user may request access, correction, deletion, portability, restriction, or objection to the processing of their data. To exercise privacy rights, contact us through the support channel below.
8. International transfers
Data may be processed by providers located in other countries. When applicable, we will adopt reasonable measures to protect information according to applicable laws.
9. Minors
The website and offer are not directed to people under 18 years old. If we identify improper collection of data from minors, we may delete that information.
10. Contact
For support, privacy requests, or questions about this policy, email us at: support@formula.care.